I just phoned Telewest and pointed out how we'd dumped our 2Mb ADSL in October on the promise of an upgrade that hasn't happened to this day.
After calmly pointing out that I was feeling cheated, frustrated, kept in the dark and other choice negativities, I was put on hold.
When the Customer service bod came back to me, he offered a free temporary upgrade, with the potential systemwide upgrade due any day now, it means that for a while we may have 10Mb broadband for £15 per month.
Now that's what I call a result!
